I used to think that the most important time period for making sure that training sticks was during the training session. You know, that’s when participants learn what they are there to learn, and when they are most motivated. But I was wrong!
Which time period do you think is most critical (that is, important) for making training stick?
* Before the training?
* After the training?
* During the training (in spite of what I just said)?
Of course all of these time periods are important, each in their own way. But researchers Mary Broad and John Newstrom surveyed a large cross-section of corporate managers and employees and they found that while during the training is considered important for transferring training to the job, before the training is even more important.
Our special research report has more information on these time periods as well as the people/roles critical to training transfer.
What happens – or should happen – before the training to make it stick?
* The trainees’ manager tells them how they will use the training in their job.
* The trainer briefs both manager and trainee on the skills/learning in the training and ways that it can be applied on the job.
* The trainee talks with previous attendees about how they liked the training and how they are using it.
* The trainer communicates with the trainee, setting positive expectations for the training.
For attention-getting steps to “set the stage” before training, check out Making Training Stick: The Training Transfer Field Guide. Research has found that when techniques such as these are used, participants retain more of what they learn and they are more likely to use what they have learned in their jobs.
Until next time…